Sherwin-Williams Reviews

I have to say I am so disappointed with Sherwin Williams paint. It's just not the same. I bought 5 gallons of paint. First, they didn't match my color sample, it was off (Home Depot has done it for me time and again) and the eggshell finish was FLAT! Second, the semi-gloss white for trim was just as flat, and chalky to the touch too. My contractor insisted I use Sherwin and I am so upset that I did.

I purchased paint from Sherwin Williams two weeks ago. I thought I needed one gallon of the primary color. The painter suggested two gallons. I purchased two gallons. Even though three coats of paint were applied, the second gallon of paint was not opened. The painter said "You can take this back and get store credit." I took it back and was told they don't do exchanges or refunds. I need paint for a different room but will get it from Lowe's since I have lost money with this company. The cashier pointed to the sticker on the paint as he said he doesn't accept returns. It would be great if they actually mentioned the policy before the purchase instead of just placing the sticker on the paint AFTER the purchase. For whatever reason, this painter sends his clients to this overpriced store. I already had paint from Walmart but he stated he wanted to use Sherwin Williams paint. Thankfully, Walmart did give a return for the mixed paint. Next time, the painter will use what I have.