Sherwin-Williams Reviews

Sherwin-Williams has an overall rating of 3.3 based on 14 reviews. Customer feedback on Sherwin-Williams is mixed: Sherwin-Williams reviewers highlight positive aspects like wide range of colors, high-quality paint, excellent customer service, easy online ordering, which strongly appeal to homeowners, DIY enthusiasts, professional painters. However, Sherwin-Williams is often criticized for its higher price point, limited store availability, occasional shipping delays, website navigation issues.

3.3/5.0

14 reviews

5 Stars

2

4 Stars

2

3 Stars

1

2 Stars

2

1 Star

1

All Sherwin-Williams Reviews (14)
AnnaStanley
April 08, 2026
"Browsing paint colors was more of a hassle than I expected"
I was just trying to look through paint colors and compare a few options, but the site made it feel way more frustrating than it needed to be. Some pages seemed to take a while to load, and the filters didn’t feel very smooth or easy to use, so I kept having to click around more than I wanted. A few times it felt like I was getting sent in circles instead of actually narrowing anything down. The store information was decent enough once I found it, but the overall browsing experience wasn’t great and felt kind of clunky.
John.wilkinson
March 31, 2026
"Surprisingly good match for my old hallway paint"
I was trying to touch up this old hallway paint and thought I’d end up having to repaint the whole wall, but their site made it simple. There were a ton of colors to go through, and I was like wait, is this actually going to, anyway, the match ended up being way closer than I expected. Really glad I tried it first.
DEW
March 15, 2026
"Shockingly, the paint was actually in stock"
I checked sherwin-williams.com before driving over, and it showed the exact paint and size I needed was available. And somehow, amazingly, the inventory was actually correct when I got there, so I didn’t get to enjoy the usual wasted trip. I also found a few other supplies that were in stock too. Overall, it was easy and saved me some time, which I guess is all I can ask for.
william-Hicks
March 01, 2026
"Never Heard Back"
I called and emailed twice, but no one ever replied. Because of that, I ended up wasting time waiting around and trying to follow up. Frustrating experience.
William_marshall90
February 05, 2026
"Great paint, but the price tag has a little drama"
I’ve bought paint from sherwin-williams a few times for projects around the house, the paint itself has been really good. It goes on smooth and covers well, so I’m not standing there at midnight questioning my life choices after the fourth coat.

The only real plot twist is the price. It can definitely sting compared to other stores, but if you wait for a sale or grab a coupon, suddenly it feels a lot less tragic and more like a reasonable home improvement decision.

Overall, I’d say the value is solid, just not exactly cheap. I’d buy from them again, especially when there’s a deal, because good coverage saves me time, patience, and probably a small emotional breakdown.
David_king77
January 16, 2026
"I had a good experience here. The staff..."
I had a good experience here. The staff seemed to really know their stuff, and I noticed they asked the right questions instead of just pointing me to a random can of paint. Once they figured out the pattern of what I was working on, they helped me pick the right paint quickly. Made the whole process a lot easier
RebeccaHoener
December 31, 2025
"Pickup was fine, just slow"
Ordered paint on Sherwin-Williams and it was ready the same day, which was nice. Pickup dragged a bit though, and they seemed confused finding my order. Not awful, just not smooth. I’d use it again if I wasn’t in a hurry.
deb-Cable
December 09, 2025
"Nice color, but it wore down faster than I expected"
I used Sherwin-Williams paint in my hallway because I wanted something that would hold up to daily traffic, and at first I was happy with how the color looked. But after a few months, I started noticing scuffs and little chips showing up way more easily than I expected. Maybe a hallway is just a tougher spot because people are always brushing against the walls, but for the price, I really thought it would be more durable. Overall, it looked good in the beginning, but I’m a bit disappointed with how it held up.
Have a question about Sherwin-Williams?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.